Question 1

Where should I store unused scented candles?

Accepted Answer

To keep unused scented candles in their best condition, store them in a cool, dark, and dry place away from direct sunlight, heat, and humidity. A cabinet or closet works well. Keep the lids on or use an airtight container to preserve the fragrance and keep dust out. Always store candles upright and avoid stacking to help maintain their scent, color, and shape.

Question 2

Are scented candles safe for everyday use?

Accepted Answer

Yes, scented candles are generally safe when used in moderation and with proper ventilation. If anyone in the room has respiratory sensitivities, stick to natural, non-toxic candles like ours and keep the space ventilated. Extinguish the flame with a snuffer rather than blowing it out, since blowing sends more smoke and soot into the air.

Question 3

How long should I burn a scented candle for?

Accepted Answer

For the best results, burn your candle for no more than four hours at a time and always allow it to cool completely before relighting.

On the first burn, let the wax melt evenly to the edges of the vessel to avoid a memory ring that shrinks the pool on every burn after. Trim the wick to a quarter inch before each use, and stop burning once only a quarter to half inch of wax remains so the vessel doesn't overheat.

Question 4

What wax do you use?

Accepted Answer

Our luxury perfumed candles are made with a plant-based wax blend. Cotton wicks keep soot to a minimum, and the ceramic vessels mean less heat transfer than thin glass jars. If you're sensitive to smoke or fragrance, our plant-based wax candles burn noticeably cleaner than paraffin blends.

Question 5

Do you deliver scented candles across the US, and what are your warranty and return policies?

Accepted Answer

While we strive to reach every corner of the US, our delivery coverage is currently limited to selected areas. To check whether your location is within our delivery zones, simply enter your zip or postal code on the product page. For more details, visit our delivery page.

We also offer a limited warranty against manufacturing defects on our luxury scented candles. Warranty duration varies by product—full details are available on our product warranty page. If your purchase isn’t quite right, our return policy outlines eligibility, timelines, and processes on the sales and refunds page.