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Over 15,000 happy customers. See why fellow shoppers trust and love our products.4.7 | 18183 reviews
Great couch
Love this couch! Was a little worried about ordering such a light color but has been very resistant to any staining/discoloration and it seems very easy to take the covers off to clean. Looks great and super comfortable.
Sturdy chairs
They are simple, well made and sturdy. They are much heavier than expected. My husband does not like them much, they do not look like traditional dining chairs. I do like them.
Nice stools
They are portable and easy stored under the kitchen island. No complains, will likely order 1 more pair.
Nice set
It is a beautiful cutlery set. We received ours with a missing teaspoon set. I think it slipped out during shipping/ delivery. Castlery’s customer service was top notch and resolved it right away.
Worst customer service
I submitted a minor change request to my order for the Rio outdoor set within 2 days of placing the order. My request was pending for a month with no clear communication. Only once I followed up I was told it will impact the delivery date of the original order. Why is it advertised on the website that customers can request changes if this is the service? Extremely disappointed. Unfortunately cannot cancel my order since I already received one of the pieces in my matching set.
Dining table , 4 chairs
Very nice looking, sturdy and durable table and chairs. The only thing is, it came without hardware ( screws ,nuts and washers ) and I had to travel through the bunch of hardware stores ( took a while and additional almost $100 to find exact match for about 100 hardware pcs) as I needed it quickly to set it up .
castlery
Frustrated and having to spend more money elsewhere
I was disappointed with my recent purchase. The dining table arrived with a noticeable stain on the top surface that made it appear defective. When I contacted customer service, I was told the flaw was normal and offered either $100 store credit or the option to return it. Because the stain was unacceptable I had to choose to return it. I am being charged a restocking fee and losing money. I don’t believe customers should lose money when products arrive in defective condition.
castlery
Stylish, but not as comfortable
When I ordered this couch, I had to base my decision on reviews. The site claims this couch is very soft, but in actuality it is very firm. There is nothing wrong with a firm couch if that is what you are looking for, but it was advertised differently. I wanted something deep (which this couch is not at all), and something soft. I had to return it because I was so disappointed, which was hard because there is a 20% restocking fee. Overall quality of the couch is good.
castlery
In love
By far one of the best glassware sets that I have ever purchased. I’m so excited for guests to come over and use them as well.
high quality and super cute
it's very easy to assemble and of high quality. comfortable and cute!