Promotion Terms and Conditions

Terms and conditions for all current special offers and promotions are published on this page. All start/end times published are at the local Sydney Time (AEST).

Promotional Codes

Promotional Codes are only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. Promotional codes are valid for customers of www.castlery.com/au. Promotional codes cannot be combined with other promotions or promotional codes unless stated. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. Your purchase and delivery are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.

$50 Off First-time Subscribers

This offer is valid for first-time email subscribers only. A $50 discount will be applied to your next order placed at Castlery (www.castlery.com/au), where the correct promotional code is entered at checkout and where the minimum order value is $500. This offer does not apply to separate orders whose cumulative value is $500 or more. This offer cannot be used in conjunction with any other offer unless stated. This offer is non-transferable. This offer is single-use only and must be used in a single checkout process. The offer is not applicable to shipping costs. Limited to one usage per household. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Castlery Review Voucher

After placing a published review on Google, a $30 voucher (“Offer”) will be applied to your next order placed at Castlery (www.castlery.com/au), where the correct promotional code is entered at checkout. To claim the offer, email help.au@castlery.com with proof of review. Limit one (1) review voucher per customer.
After placing a published review on www.castlery.com/au a $10 voucher (text review) or $30 voucher (image review)(“Offer”) will be applied to your next order placed at Castlery (www.castlery.com), where the correct promotional code is entered at checkout.
Offer can not be issued for reviews based on orders purchased using a previous Castlery Product Review Voucher. This Offer can be applied when order value is above $100. This Offer cannot be used in conjunction with any other Offer unless stated. This Offer is non-transferable and valid for 1 year after issuing. This Offer is single use only and must be used in a single checkout process. The Offer is not applicable to shipping costs. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Castlery Refer-A Friend Program

This offer is valid for Qualified Referrals (https://www.castlery.com/au/referral-terms) only. Referrer will receive their referral reward 14 days after Referred Customer has received the product and has not cancelled or returned the order. The Referral Reward can be used only on orders above $500. The Referral Reward does not apply to separate orders whose cumulative value is $500 or more. The Referral Reward cannot be used in conjunction with any other offer unless stated. The Referral Reward cannot be used in conjunction with the $50 Welcome Voucher. The maximum Qualified Referrals earned per calendar year may be no more than 10 Qualified Referrals. As a Referrer, you are responsible for any and all tax liability resulting from Referral Rewards. The Referral Reward is non-transferable. Each Referral Reward is single-use only and must be used in a single checkout process. The Referral Reward is not applicable to shipping costs. Limited to one usage per Referral Reward per household. Castlery reserves the right to verify the validity of the reward and may at its sole discretion cancel orders or refuse to fulfil orders where the reward has been used by a non-qualifying member. All purchases using the reward will be subject to the standard Castlery Return Policy. Castlery reserves the right to cancel the Refer-a-Friend Program or to change these Terms & Conditions at any time in its sole discretion. Any unclaimed referral rewards will be forfeited at that time. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Newsletter New Subscribers Giveaway

This giveaway is valid for first-time email subscribers only. The giveaway runs from October 18 2021 to January 11 2022. Winner for each week of sign-ups will be contacted via email on every following Monday. Limited to one entry per customer. The giveaway is open to residents of Australia, except employees of Castlery (and its parent company and/or subsidiaries) and their close relatives and anyone otherwise connected with the organisation. Castlery reserves the right to verify the validity of the giveaway entries and may at its sole discretion disqualify where the submission is done by a non-qualifying member. The prize voucher is non-transferable and non-exchangeable for cash or credits. Any attempt to resell or auction all or any part of this prize will result in an immediate cancellation of the prize voucher. The prize voucher cannot be used retrospectively on past orders. The prize voucher is single-use only and must be used in a single checkout process. The prize voucher is not applicable to shipping costs. Castlery reserves the right to cancel or amend the giveaway and these terms and conditions without notice.

Anniversary Sale

Anniversary Sale (“Promotion”) is available for online purchases from Sep 27 2021 at 00:00 (AET) to Oct 31 2021 at 23:59 (AEDT) (“Promotion Period”). The $100 off min. spend $1200, $200 off min. spend $2000, $500 min. spend $4000 offer (“Offer”) will be applied automatically at a single check out, where the minimum purchase amount is reached (“Spend Amount”). The "Spend Amount" does not include shipping charges. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Home Refresh Sale

Home Refresh Sale (“The Promotion”) is available for online purchases from Sep 13 2021 at 00:00 (AEDT) to Sep 26 2021 at 23:59 (AEDT) (“Promotion Period”). The Promotion applies to products on castlery.com/au/home-refresh-sale. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Bestseller Sale

Bestseller Sale (“The Promotion”) is available for online purchases from Aug 13 2021 at 00:00 (AEDT) to Sep 12 2021 23:59 (AEDT) ("Promotion Period"). The discount (“Offer”) will be available during the promotion period only. The Promotion applies to products on castlery.com/au/bestsellers-sale only. Promotion can be used in conjunction with any other discount codes or credit vouchers. In the event you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Winter Sale

Winter Sale (“Promotion”) is available for online purchases from Aug 1 2021 at 00:00 (AEDT) to Aug 15 2021 at 23:59 (AEDT) (“Promotion Period”). The $50 off every $800 offer (“Offer”) will be applied automatically at a single check out, where the minimum purchase amount is reached (“Spend Amount”). For purchases above $8000, please reach out to customerexperience.au@castlery.com for assistance. The "Spend Amount" does not include shipping charges. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Seb Flash Sale

Seb Flash Sale (“Promotion”) is available for online purchases from Jul 12 2021 at 00:00 (AEDT) to Jul 18 2021 2021 at 23:59 (AEDT) (“Promotion Period”). The discount (“Offer”) will be available during the promotion period only. The Promotion applies to products on castlery.com/au/collections/seb-collection only. Promotion can be used in conjunction with any other discount codes or credit vouchers. In the event you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply.

EOFY Sale

EOFY Sale (“Promotion”) is available for online purchases from June 1 2021 at 00:00 (AEST) to July 31 2021 at 23:59 (AEST) (“Promotion Period”). The $100 off min. spend $1200, $200 off min. spend $2000, $500 min. spend $4000 offer (“Offer”) will be applied automatically at a single check out, where the minimum purchase amount is reached (“Spend Amount”). The "Spend Amount" does not include shipping charges. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

EOFY Early Access Sale

EOFY Early Access Sale (“The Promotion”) is available for online purchases from May 28 2021 at 00:00 (AEST) to May 31 2021 23:59 (AEST) ("Promotion Period"). The promo codes (“Offer”) will be available during the promotion period only, and must be applied during checkout. Promotion cannot be used in conjunction with any other discount codes or credit vouchers. In the event you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Sitewide Flash Sale

Sitewide Flash Sale (“Promotion”) is available for online purchases from May 21 2021 at 00:00 (AEDT) to May 25 2021 at 23:59 (AEDT) (“Promotion Period”). The $75 off every $1000 offer (“Offer”) will be applied automatically at a single check out, where the minimum purchase amount is reached (“Spend Amount”). For purchases above $8000, please reach out to customerexperience.au@castlery.com for assistance. The "Spend Amount" does not include shipping charges. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Bestseller Sale

Bestseller Sale (“The Promotion”) is available for online purchases from May 10 2021 at 00:00 (AEDT) to May 31 2021 23:59 (AEDT) ("Promotion Period"). The discount (“Offer”) will be available during the promotion period only. The Promotion applies to products on castlery.com/au/bestsellers-sale only. Promotion can be used in conjunction with any other discount codes or credit vouchers. In the event you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Bundle Sale

Bundle Sale (“The Promotion”) is available for online purchases from April 6 2021 at 00:00 (DST) to May 9 2021 23:59 (DST) ("Promotion Period"). The discount (“Offer”) will be available during the promotion period only. The Promotion applies to products on castlery.com/au/bundle-and-save only. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion will apply to cheapest three items in the basket if there are more than 3 eligible products, limited to 1 redemption per household. In the event you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Weekend Flash Sale

Weekend Flash Sale (“The Promotion”) is available for online purchases from April 1 2021 at 00:00 (AEDT) to Apr 5 2021 23:59 (AEDT) ("Promotion Period"). The discount (“Offer”) will be available during the promotion period only. The Promotion applies to products on castlery.com/au/weekend-sale only. Promotion can be used in conjunction with any other discount codes or credit vouchers. In the event you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

St Patty's Giveaway

This giveaway is valid for first-time email subscribers only. The giveaway runs from Mar 15 to Mar 22, 2021. Winner will be contacted via email on March 22, 2021. Limited to one entry per customer. Castlery reserves the right to verify the validity of the giveaway entries and may at its sole discretion disqualify where the submission is done by a non-qualifying member. The gift voucher is non-transferable. Gift voucher is single-use only and must be used in a single checkout process. The offer is not applicable to shipping costs.

Dining Sale

Dining Sale (“The Promotion”) is available for online purchases from March 5 2021 at 00:00 (AEDT) to April 1 2021 at 23:59 (AEDT) (“Promotion Period”). The Promotion applies to products on castlery.com/au/dining-sale. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Instagram Stories Exclusive Promo Code

The Instagram Stories Exclusive Promo Code (“The Promotion”) is available for online purchases from February 8 2021 at 00:00 (AEDT) to February 14 2021 23:59 (AEDT) ("Promotion Period"). The Promotion is not applicable to past purchases. The $75 off min. spend $1000 offer (“Offer”) will be applied at check out when the promo code is entered and where the minimum purchase amount is reached (“Spend Amount”). Limited to one use per household. Promotion cannot be used in conjunction with any other discount codes or credit vouchers. In the event you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Living Room Sale

Living Room Sale (“The Promotion”) is available for online purchases from February 8 2021 at 00:00 (AEDT) to March 7 2021 at 23:59 (AEDT) (“Promotion Period”). The Promotion applies to products on castlery.com/au/living-room-sale. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

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