Last updated on January 17, 2020
Castlery warrants that all our furniture are free from defective materials and workmanship. Warranty periods vary by product, commencing from the date of delivery and are defined in the table below.
If, during the warranty period, a product is deemed defective due to a manufacturing defect, Castlery will repair or replace part(s), at Castlery’s sole discretion. This Warranty covers the replacement or repair of any product or part of any product that has a manufacturing or material defect that is not the result of normal wear and tear, or a natural characteristic of the material used.
Any claims will have to be emailed to help.sg@castlery.com attached with photos of defects, and order number.
Safety and quality is a big part of any Castlery product. We conduct stringent in-house quality of our products which is why we offer you:
Type | Warranty Coverage |
---|---|
Sofas, Sofas with moveable headrest, Armchairs, Beds, Storage Beds, Sofa Beds, Daybeds, Ottomans |
Frame structure: 3 Year Limited Warranty Soft furnishings: Foam, fibre fillings, feathers, fabric covers, stitching, leather: 1 Year Limited Warranty Other components such as: zips, fasteners, springs, suspension, legs, and movable mechanisms: 1 Year Limited Warranty |
Dining Chairs |
1 Year Limited Warranty |
TV Cabinetry, Sideboards, Dining Tables, Bookcases, Free Standing Shelving |
1 Year Limited Warranty |
Wooden Bed frames |
1 Year Limited Warranty |
Office Chairs |
2 Year Limited Warranty |
Lighting and other Electrical Accessories |
1 Year Limited Warranty |
Mattress |
10 Year Limited Warranty with exclusions:
|
Rugs |
1 Year Limited Warranty |
Poufs, Cushions & Throws |
1 Year Limited Warranty |
Bedding Products |
1 Year Limited Warranty |
Tableware Products |
1 Year Limited Warranty |
Mirrors and Wall Arts |
1 Year Limited Warranty |
Organisation Products |
1 Year Limited Warranty |
Exclusive offers, new arrivals and more! Subscribe to our newsletter today.
Castlery is an online furniture store in Singapore which looks to reinvent how furniture retail works. We design and produce furniture with great aesthetics at a competitive price point, without compromising on quality. By cutting out the middleman and keeping our inventory lean we can keep our costs down and extend the savings to you.
Living Room Furniture
Dining Room Furniture
Bedroom Furniture