Promotion Terms and Conditions

Terms and conditions for all current special offers and promotions are published on this page. All start/end times published are at the local Singapore Time (SGT).

Promotional Codes

Promotional Codes are only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. Promotional codes are valid for customers of www.castlery.com/sg. Promotional codes cannot be combined with other promotions or promotional codes unless stated. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. Your purchase and delivery are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.

Castlery Review Voucher

After placing a published review on www.castlery.com a $10 voucher (text review) or $30 voucher (image review)(“Offer”) will be applied to your next order placed at Castlery (www.castlery.com), where the correct promotional code is entered at checkout. This Offer can be applied when order value is above $100. This Offer cannot be used in conjunction with any other Offer unless stated. This Offer can not be used in accumulation with other Review Vouchers. This Offer is non-transferable and valid for 2 months after issuing. This Offer is single use only and must be used in a single checkout process. The Offer is not applicable to shipping costs. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

New Homeowners Special

New Homeowners Special (“Promotion”) is available for online purchases from June 19 2021 at 00:00 (SGT) (“Promotion Period”). The $75 off min. spend $1000, $250 off min. spend $3000, $500 min. spend $4500 offer (“Offer”) will be applied when the unique promo code is keyed in at a single check out, where the minimum purchase amount is reached (“Spend Amount”). The "Spend Amount" does not include shipping charges. The promo code is limited to 1 use per household and is valid for 3 months from the date of the email. Promotion cannot be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Studio Exclusive

Additional $50 off (“Promotion”) is redeemable from July 16 2021 at 00:00 (SGT) to July 31 2021 at 23:59 (SGT) in Studio only (“Promotion Period”) with a minimum spend of $1500. The promo is limited to one per household. The promo is redeemable with a min. spend of $1500 at a single check out, where the minimum purchase amount is reached (“Spend Amount”). The "Spend Amount" does not include shipping charges. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Mid Year Sale Gift With Purchase

Mid Year Sale Gift with Purchase (“Promotion”) is redeemable from June 11 2021 at 00:00 (SGT) to June 30 2021 at 23:59 (SGT) or while stocks last (“Promotion Period”). The gift with purchase is limited to one per household. The gift is redeemable with a min. spend of $1500 at a single check out, where the minimum purchase amount is reached (“Spend Amount”). The "Spend Amount" does not include shipping charges. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Mid Year Sale

Mid Year Sale (“Promotion”) is available for online purchases from May 21 2021 at 00:00 (SGT) to July 31 2021 at 23:59 (SGT) (“Promotion Period”). The $100 off min. spend $1500, $200 off min. spend $2500, $500 min. spend $4500 offer (“Offer”) will be applied automatically at a single check out, where the minimum purchase amount is reached (“Spend Amount”). The "Spend Amount" does not include shipping charges. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Bestseller Sale

Bestseller Sale (“The Promotion”) is available for online purchases from May 10 2021 at 00:00 (SGT) to May 31 2021 23:59 (SGT) ("Promotion Period"). The discount (“Offer”) will be available during the promotion period only. The Promotion applies to products on castlery.com/sg/bestsellers-sale only. Promotion can be used in conjunction with any other discount codes or credit vouchers. In the event you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Bundle Sale

Bundle Sale (“The Promotion”) is available for online purchases from April 6 2021 at 00:00 (SGT) to May 9 2021 23:59 (SGT) ("Promotion Period"). The discount (“Offer”) will be available during the promotion period only. The Promotion applies to products on castlery.com/sg/bundle-and-save only. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is limited to 1 redemption per household. In the event you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Gush Customers Exclusive

Gush Customers Exclusive (“Promotion”) is available for online purchases from April 12 2021 at 00:00 (SGT) to June 30 2021 at 23:59 (SGT) (“Promotion Period”). The $25 off (“Offer”) will be redeemed when the correct promotional code is entered at check out, with a minimum basket size of $250. This Offer is single use only and must be used in a single checkout process. The Offer is not applicable to shipping costs. The Promotion cannot be used in conjunction with other offers, discount codes, or credit vouchers. The Promotion is not applicable to studio display pieces. Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfill orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Weekend Flash Sale

Weekend Flash Sale (“The Promotion”) is available for online purchases from April 1 2021 at 00:00 (SGT) to Apr 5 2021 23:59 (SGT) ("Promotion Period"). The discount (“Offer”) will be available during the promotion period only. The Promotion applies to products on castlery.com/sg/weekend-sale only. Promotion can be used in conjunction with any other discount codes or credit vouchers. In the event you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

March eDM Exclusive

Enjoy the offer when minimum spend indicated in eDM is reached.

Dining Sale

Dining Sale (“The Promotion”) is available for online and in-store purchases from February 26 2021 at 00:00 (SGT) to April 1 2021 at 23:59 (SGT) (“Promotion Period”). The Promotion applies to products on castlery.com/sg/dining-sale. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Living Room Sale

Living Room Sale (“The Promotion”) is available for online and in-store purchases from February 16 2021 at 00:00 (SGT) to March 14 2021 at 23:59 (SGT) (“Promotion Period”). The Promotion applies to products on castlery.com/sg/living-room-sale. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.

Celebrate Home with Castlery Giveaway

Celebrate Home with Castlery Giveaway (“Giveaway”) takes place from August 1 2021 at 00:00 (SGT) to August 14 2021 at 23:59 (SGT) (“Giveaway Period”). The Giveaway requires each Participant to follow Castlery on Facebook (facebook.com/CastlerySG) and Instagram (instagram.com/CastlerySG) and submit all required information (“Entry”) on castlery.com/sg/celebrate-home-giveaway. Two (2) Winners will be chosen from all valid entries. This Giveaway is open to Singapore Citizens, Permanent Residents and Employment Pass holders, who are, at the time of submitting the Entry, 18 years of age or older. Only one Entry per Participant will be considered. If multiple entries are submitted, only the first entry, according to date and timestamp, will be considered. The following individuals are not eligible to participate in the Giveaway: 1) Employees of Castlery (temporary and permanent) and members of their immediate family; 2) Permanent employees of any vendors that are directly involved in organising or conducting the Giveaway. Final decision of Winners will be made at the sole discretion of Castlery. Winners will be announced on Castlery’s Facebook and Instagram pages on August 21 2021 and contacted via email. By participating in this Giveaway, Participants are consenting to Castlery’s usage of personal data in connection with the giveaway and agree to subscribe to Castlery's email newsletter for marketing purposes. Winners must present adequate proofs of identity that tally with submitted entry details before being eligible to redeem the Prize. If Winners are uncontactable within 5 business days, the Prize may be forfeited to the next shortlisted Participant. The Winners shall consent to a complimentary hour-long styling consultation with House of Chais within two (2) weeks of announcement of winners, and an onsite photoshoot of their home within two (2) weeks of receiving all the items in their order, thereby granting Castlery the rights to use these images across their marketing channels. The $10,000 Castlery voucher (“Prize”) will be administered in the form of a unique promotional code to be entered at check out. This Prize is for single use only and must be used in a single checkout process. The Prize will be delivered only to a single address. The Prize is applicable for sitewide use on castlery.com/sg, on items with delivery lead-times within two (2) months of Castlery's administration of the Prize. The Prize cannot be used in conjunction with other offers, discount codes, or credit vouchers. The Prize is not applicable to studio display pieces. The Prize is not applicable to past purchases. The Prize is non-transferable and non-exchangeable for cash or credits. Orders placed using the Prize must not be sold or exchanged for cash or credits in any mode or form within one (1) year of receiving the items. The Prize does not apply to items out of stock at the time of purchase. Castlery reserves the right to verify the validity of the redemption and may at its sole discretion cancel orders or refuse to fulfill orders where the Prize has been used by a non-qualifying member. All purchases will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.​

HAVE MORE QUESTIONS?

Visit our Contact Us Page.