Terms and conditions for all current special offers and promotions are published on this page. All start/end times published are at the local Singapore Time (SGT).
Promotional Codes are only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. Promotional codes are valid for customers of www.castlery.com/sg. Promotional codes cannot be combined with other promotions or promotional codes unless stated. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. Your purchase and delivery are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.
By joining The Castlery Club, you are subject to Castlery’s Terms of Use and Castlery’s Privacy Policy (both available on our website), as well as the following additional Terms & Conditions for The Castlery Club:
Eligibility. Customers will be required to create a Castlery account to join The Castlery Club. Customers with existing Castlery accounts will be part of The Castlery Club by default. Only one account may be associated with a single email address.
Credits. Credits will be added into the customer account after a qualifying action is done, unless explicitly specified. Credits are valid for customers of www.castlery.com/sg. All issued credits are non-transferable and will expire after 1 year of inactivity on the Castlery website unless stated. If credits are not redeemed within this period, the credits will expire. Customers with qualifying credits can redeem them for vouchers in the following conversions:
Vouchers. Vouchers can be redeemed using credits earned by the customer through qualifying methods. Vouchers are unique and tied to your account when you redeem them. Vouchers are only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. Vouchers are valid for customers of www.castlery.com/sg. Vouchers are valid for 30 days from date of issue unless stated. Vouchers cannot be combined with other promotions or promotional codes unless stated. Vouchers cannot be used on Limited Edition Collection products. Vouchers cannot be used on Customisation Service. Vouchers are non-transferable and non-exchangeable for cash or credits. Vouchers cannot be used retrospectively on past orders. Castlery reserves the right to verify the validity of the vouchers and may at its sole discretion cancel orders or refuse to fulfil orders where the voucher has been used by a non-qualifying member. Your purchase and delivery are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.
For full T&Cs for The Castlery Club, please refer here.
The Birthday Reward will be issued on the first of every month via email. To be eligible, The Castlery Club members must have made at least one purchase before and add their birthday to their profile at least seven days before their birthday month begins. Eligible members will receive a Birthday Reward that can be used once during their birthday month. The Birthday Reward is unique and tied to your account. The Birthday Reward is only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. The BIrthday Reward is valid for customers of www.castlery.com/sg. The BIrthday Reward is valid for 30 days from date of issue unless stated. The BIrthday Reward cannot be combined with other promotions or promotional codes unless stated. The BIrthday Reward cannot be used on Limited Edition Collection products. The BIrthday Reward is non-transferable and non-exchangeable for cash or credits. The BIrthday Reward cannot be used retrospectively on past orders. Castlery reserves the right to verify the validity of the vouchers and may at its sole discretion cancel orders or refuse to fulfil orders where the voucher has been used by a non-qualifying member. Your purchase and delivery are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.
After placing a published review on www.castlery.com/sg, 30 credits (text review) or 50 credits (image review) will be added into your Castlery account (www.castlery.com/sg/rewards). The issued credits are non-transferable and will expire after 1 year of inactivity on the Castlery website unless stated.
Credits can be redeemed for vouchers as outlined in the “Credits” section above. Redeemed vouchers cannot be used in conjunction with any other promotions or promotional codes unless stated. Redeemed vouchers are single use only and must be used in a single checkout process. Vouchers are only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. Castlery reserves the right to verify the validity of the vouchers and may at its sole discretion cancel orders or refuse to fulfil orders where the voucher has been used by a non-qualifying member. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.
No purchase or payment necessary to enter or to win. A purchase will not improve your chances of winning. SG60 Giveaway (“Giveaway”) starts from July 28, 2025 and closes on Aug 4, 2025. (“Giveaway Period”). The Giveaway is hosted by Castlery, and requires each Participant to enter their email. (“Entry”). Limit to one entry per person. Multiple entries will be disqualified. Entries must be submitted by the contestant. Multiple participants are not permitted to share the same email address. Valid for NEW subscribers only. SG60 New Subscriber Giveaway: Three (3) winners will be chosen from all valid entries. This Giveaway is open to all customers who submit a valid and new email subscription. The following individuals are not eligible to participate in the Giveaway: 1) Employees of Castlery (temporary and permanent) and members of their immediate family; 2) Permanent employees of any vendors that are directly involved in organising or conducting the Giveaway. Final decision of Winners will be made at the sole discretion of Castlery. The winner will be contacted via email at the end of the giveaway period, on Aug 6, 2025.
The winner will receive a $600 Castlery gift voucher + Free Premium Styling Service (worth $200) (“Prize”).
By participating in this Giveaway, Participants are consenting to Castlery’s usage of personal data in connection with the giveaway and release Castlery, from and against any and all liability or claims for any and all legal claims, injury, loss, illness, litigation or damages arising out of their participation in the Giveaway and acceptance of the Prize. The Winner must present adequate proofs of identity that tally with submitted entry details before being eligible to redeem the Prize. If the Winner is uncontactable within 3 business days, the Prize may be forfeited. Castlery reserves the right to verify the validity of the giveaway entries and may at its sole discretion disqualify where the submission is done by a non-qualifying member.
The Prize cannot be redeemed for cash or credits. Change, exchange, or transfer of the Prize will not be allowed. Any attempt to resell or auction all or any part of this prize will result in an immediate cancellation of the Prize. Castlery reserves the right to substitute a prize (or portion thereof) for an alternative prize of comparable or greater value in Castlery’s sole and absolute discretion. Castlery also reserves the right to cancel or amend the giveaway and these terms and conditions without notice. Castlery is not responsible for lost or misdelivered prizes due to the Participant's inaccurate or improper address information. Castlery is also not responsible for lost, stolen or damaged prizes, once received and in the possession of the Winner. All prize details are at Castlery’s sole discretion.
Corporate partner discount (“Promotion”) is available for purchases for a calendar year from creation of promo code. The 15% off full priced items offer (“Offer”) will be applied when the unique promo code is keyed in at a single check out. Corporate email must be used upon time of purchase to be eligible for the above promotion. Promotion cannot be used in conjunction with any other storewide sales, discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
Employee Purchase Programme (“Promotion”) is available for purchases online and at the Castlery Flagship for a calendar year from creation of promotion. The 10% off and 15% off $2,000 of full priced items offer (“Offer”) will be applied when the unique promo code is keyed in at a single check out. Corporate email must be used upon time of purchase to be eligible for the above promotion. Promotion cannot be used in conjunction with any other storewide sales, discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
As a participant of Castlery’s Refer-a-Friend Program (a “Referrer”), you are subject to Castlery’s Terms of Use and Castlery’s Privacy Policy (both available on our website), as well as the following additional Terms & Conditions for Castlery’s Refer-a-Friend program:
Qualified Referral. A Qualified Referral is defined as a purchase made at www.castlery.com by a person (a "Referred Customer") who
You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals. The Referral Reward for the Referred Customer can only be used once, on their first order above $1,500. For full referral Terms and Conditions, please refer here.
Customer Feedback Giveaway (“Giveaway”) takes place from the first calendar day to the last calendar day of every quarter. (“Giveaway Period”). The Giveaway is hosted by Castlery, and requires each Participant to complete a survey (“Entry”).
Limit to one entry per person. Multiple entries will be disqualified. Entries must be submitted by the contestant. Multiple participants are not permitted to share the same email address.
One (1) winner will be chosen from all valid survey entries. This Giveaway is open to all customers who submit a valid survey entry. The following individuals are not eligible to participate in the Giveaway: 1) Employees of Castlery (temporary and permanent) and members of their immediate family; 2) Permanent employees of any vendors that are directly involved in organising or conducting the Giveaway. Final decision of Winners will be made at the sole discretion of Castlery. The winner will be contacted via email at the end of the giveaway period.
The winner will receive a $200 Castlery gift voucher (“Prize”) if he/she participated in the survey; or a $300 Castlery gift voucher if he/she attended an interview after completing the survey.
By participating in this Giveaway, Participants are consenting to Castlery’s usage of personal data in connection with the giveaway and release Castlery, from and against any and all liability or claims for any and all legal claims, injury, loss, illness, litigation or damages arising out of their participation in the Giveaway and acceptance of the Prize. The Winner must present adequate proofs of identity that tally with submitted entry details before being eligible to redeem the Prize. Castlery reserves the right to verify the validity of the giveaway entries and may at its sole discretion disqualify where the submission is done by a non-qualifying member.
The Prize is non-transferable and non-exchangeable for cash or credits. The Prize can be used in conjunction with ongoing storewide promotions and cannot be used in conjunction with other voucher codes. Limited to one-time use only. The Prize has no minimum spend, if applied to a basket size that is below the Prize value, no refund will be given for amount unutilized. No cancellation of order is allowed with usage of the voucher code. Voucher is valid for 4 months from date of issue. The voucher is non-transferable and non-exchangeable for cash or credits. Any attempt to resell or auction all or any part of this prize will result in immediate cancellation of the voucher. The voucher cannot be used retrospectively on past orders. The prize voucher is not applicable to shipping costs. The prize voucher is not applicable to extended warranty costs. Castlery reserves the right to cancel or amend the giveaway and these terms and conditions without notice.
Exclusive Homeowners Special (“Promotion”) is available for online purchases from Sep 9 2024 at 10:00 (SGT) (“Promotion Period”). The $500 off min. spend $5000, $950 off min. spend $7,500, $1,500 off min. spend $10,000 (“Offer”) will be applied when the unique promo code is keyed in at a single checkout, where the minimum purchase amount is reached (“Spend Amount”). The "Spend Amount" does not include shipping charges. The promo code is limited to 1 use per household and applicable for first purchases from the date of the email. Promotion cannot be used in conjunction with any other storewide sales, discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
New Homeowner Special: Parc Flora (“The Promotion”) is available for purchases online and at the Castlery Flagship from Sep 6, 2025 at 00:00 (SGT) to Mar 31, 2026 at 23:59 (SGT) (“Promotion Period”). The $100 off will be applied with a minimum purchase amount of $1,500 ("Spend Amount") in a single check out when the unique discount code is entered at cart. The discount (“Offer”) will be available during the promotion period for the first 500 customers and for deliveries to postal code 691324, 692324, 691325, 692325 only. The "Spend Amount" does not include shipping charges. Promotion cannot be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
The Castlery Club Week (“The Promotion”) is available for purchases from Jul 8 2024 at 00:00 (SGT) to Jul 21 2024 at 23:59 (SGT) (“Promotion Period”). The $50 off $2,000 will be applied automatically at a single check out, where the minimum purchase amount is reached (“Spend Amount”). All purchases during the promotion period will be eligible to receive 100 credits. The top spender during the promotion period will receive 200 credits. The credits will be added to eligible customers in their accounts by August. The top spender winner will be notified via email by August when the credits are added to their account. The discount (“Offer”) will be available during the promotion period only. The "Spend Amount" does not include shipping charges. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases and Customisation Service. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
The Welcome Voucher (“Promotion”) will be issued upon successful subscription to the Castlery Mailing List from May 13, 2025 at 00:00 (SGT). The $50 off $1,000 voucher is applicable for use on a single check out, where the minimum spend is reached (“Spend Amount”). The voucher (“Offer”) can only be used once per unique customer, applicable on first orders only. The "Spend Amount" does not include shipping charges. Promotion cannot be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases and Customisation Service. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
Spend and Be Rewarded (“Promotion”) is applicable on all eligible purchases with a minimum spend of $1,800 from May 13 2025 at 00:00 (SGT). Eligible customers will receive the 150 credits in their Castlery accounts after the eligible order has been delivered and return window is closed. The Promotion is applicable to orders with a min. spend of $1,800 at a single check out on Castlery products, where the minimum purchase amount is reached (“Spend Amount”). The "Spend Amount" does not include shipping charges, taxes and additional service charges. Promotion can be used in conjunction with any other discount codes or credit vouchers. Spend Amount does not include any Offers from other Promotions used. Promotion cannot be applied retrospectively on past orders. In the event, you change or cancel any order during or after using the Promotion, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases will be subjected to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
Living Room Add-on Bundles (“The Promotion”) is available for purchases from Mar 25, 2025 at 15:30 (SGT) to Dec 31, 2025 at 23:59 (SGT) (“Promotion Period”) and will be applied automatically at a single check out. The Promotion applies to products on www.castlery.com/sg/sale/living-add-on-bundle, and is redeemable when at least one sofa and one ottoman, coffee table, TV console, armchair, or sideboard has been added to cart. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion does not apply to Furniture Sets. In the event you change or cancel any order, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
Dining Add-on Bundles (“The Promotion”) is available for purchases from Mar 25, 2025 at 15:30 (SGT) to Dec 31, 2025 at 23:59 (SGT) (“Promotion Period”) and will be applied automatically at a single check out. The Promotion applies to products on www.castlery.com/sg/sale/dining-add-on-bundle, and is redeemable when at least one dining table and two dining chairs, one dining bench, bar cabinet has been added to cart. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion does not apply to Furniture Sets. In the event you change or cancel any order, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
Bedroom Add-on Bundles (“The Promotion”) is available for purchases from May 1, 2025 at 00:00 (SGT) to Dec 31, 2025 at 23:59 (SGT) (“Promotion Period”) and will be applied automatically at a single check out. The Promotion applies to products on www.castlery.com/sg/sale/bedroom-add-on-bundle, and is redeemable when at least one bedframe and one bedside table, mattress, or mirror has been added to cart. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion does not apply to Furniture Sets. In the event you change or cancel any order, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
Living Room Add-on Bundle (“The Promotion”) is available for online purchases from Mar 3 2025 at 00:00 (SGT) to Dec 31 2025 at 23:59 (SGT) (“Promotion Period”) and will be applied automatically at a single check out. The Promotion is redeemable when at least one product from each category has been added to cart and where the minimum purchase amount of $4,000 is reached ("Spend Amount").
| Sofas | Coffee & Side Tables | Accent Pieces |
|---|---|---|
|
2 Seater Sofas
3 Seater Sofas Chaise Sectional Sofas Extended 3 Seater Sofas L-Shape Sectional Sofas Modular 2-Seater Sofas Modular Armless 2-Seater Sofas Modular Armless Sofas Modular Corner Sofas Modular Side Corner Sofas Pit-Sectional Sofas Loveseats Modular Chaises |
Armrest Table
Coffee Tables Console Tables Indoor/Outdoor Coffee Tables Indoor/Outdoor Side Tables Modular Side Table Nested Coffee Tables Side Tables |
Sofa Covers
Accent Armchairs Armchairs Armrest Organizer Cabinets Chaise Lounges Footstools Headrest Modular Display Cabinets Modular Ottomans Modular Side Consoles Modular Storage Console Ottomans Rocking Chairs Shelves Sideboards TV Stands |
Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion does not apply to Furniture Sets. In the event you change or cancel any order, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
Dining Room Add-on Bundle (“The Promotion”) is available for online purchases from Mar 3 2025 at 00:00 (SGT) to Dec 31 2025 at 23:59 (SGT) (“Promotion Period”) and will be applied automatically at a single check out. The Promotion is redeemable when at least one product from each category has been added to cart and where the minimum purchase amount of $2,500 is reached ("Spend Amount").
| Dining Tables | Dining Seats | Dining Storage |
|---|---|---|
|
Extendable Dining Tables
Rectangular Dining Tables Round Dining Tables |
Dining Benches
Dining Chairs Bar Stools Counter Stools L-Shape Banquettes Modular Banquette Benches Modular Corner Banquette Modular Single Banquette |
Bar Cabinets |
Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion does not apply to Furniture Sets. In the event you change or cancel any order, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion does not apply to items out of stock at the time of purchase. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
Holiday Sale (“The Promotion”) is available for purchases from Dec 2, 2025 at 00:00 (SGT) to Dec 31, 2025 at 23:59 (SGT) (“Promotion Period”). The $100 off $1,500, $220 off $2,500, $500 off $4,500 will be applied automatically at a single check out, where the minimum purchase amount is reached (“Spend Amount”). Additional discount ("Offer") may be applied at higher spend thresholds at our discretion. The discount (“Offer”) will be available during the promotion period only. The "Spend Amount" does not include shipping charges. Additional savings may be applied at higher spend thresholds at our discretion. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
Event Exclusive Giveaway
The event-exclusive giveaway comprises one prize: either (i) a reimbursement of the winner’s eligible in-store purchase made during the Event, capped at S$3,000; or (ii) if no purchase was made, a Castlery voucher valued at S$3,000 (the “Giveaway”). The Giveaway takes place from 5 December 2025 at 00:00 (SGT) to 14 December 2025 at 20:59 (SGT) (“Giveaway Period”). The Giveaway requires each Participant to sign up for our Holiday Sale Event on www.castlery.com/sg/holiday-sale-event. Additional entries will be given to the following:
1. RSVP and attend our Holiday Sale Event.
2. Share your favourite moment of our Holiday Sale Event with us and tag us @castlerysg on Instagram.
3. Make an offline purchase with us during our Holiday Sale Event.
One (1) winner will be chosen from all valid entries. The giveaway is open to residents of Singapore, who are, at the time of submitting the Entry, 18 years of age or older. The following individuals are not eligible to participate in the Giveaway: 1) Employees of Castlery (temporary and permanent) and members of their immediate family; 2) Permanent employees of any vendors that are directly involved in organising or conducting the Giveaway. Final decision of Winners will be made at the sole discretion of Castlery. The winner will be contacted via email by Jan 31, 2025. Should the winner return, cancel, or exchange any item for which reimbursement was provided under the Prize, the winner shall be required to return the reimbursed amount to Castlery in full.
The winner will receive: either (i) a reimbursement of the winner’s eligible in-store purchase made during the Event, capped at S$3,000; or (ii) if no purchase was made, a Castlery voucher valued at S$3,000 (“Prize”).
By participating in this Giveaway, Participants are consenting to Castlery’s usage of personal data in connection with the giveaway and release Castlery, from and against any and all liability or claims for any and all legal claims, injury, loss, illness, litigation or damages arising out of their participation in the Giveaway and acceptance of the Prize. The Winner must present adequate proofs of identity that tally with submitted entry details before being eligible to redeem the Prize. If the Winner is uncontactable within 2 business days, the Prize may be forfeited to the next shortlisted Participant. Castlery reserves the right to verify the validity of the giveaway entries and may at its sole discretion disqualify where the submission is done by a non-qualifying member.
The Prize cannot be redeemed for cash or credits. Change, exchange, or transfer of the Prize will not be allowed. Any attempt to resell or auction all or any part of this prize will result in an immediate cancellation of the Prize. Castlery reserves the right to substitute a prize (or portion thereof) for an alternative prize of comparable or greater value in Castlery’s sole and absolute discretion. Castlery also reserves the right to cancel or amend the giveaway and these terms and conditions without notice. Castlery is not responsible for lost or misdelivered prizes due to the Participant's inaccurate or improper address information. Castlery is also not responsible for lost, stolen or damaged prizes, once received and in the possession of the Winner. All prize details are at Castlery’s sole discretion.
Complimentary Toiletries Pouch
Complimentary Toiletries Pouch is redeemable on Dec 13, 2025 at 10:00 (SGT) to Dec 14, 2025 at 20:59 (SGT) only (“Promotion Period”) at Orchard Flagship, or until the complimentary Toiletries Pouch runs out, whichever occurs first. The first 100 unique customers who presents their RSVP confirmation email or verify their registration each day are eligible to redeem a Snap Pouch. Each eligible customer will be given only 1 complimentary Toiletries Pouch. The complimentary Toiletries Pouch is on a first come first serve basis and is subject to stock availability while stocks last.
Event Gift with Purchase
Event gift with purchase is available from Dec 13, 2025 at 10:00 (SGT) to Dec 14, 2025 at 20:59 (SGT) at Orchard Flagship only. Customers who make an eligible purchase during the Event will be entitled to redeem a gift with purchase via participation in Castlery’s in-store claw machine game.
1 x Audrey Brick Red Dinner Plates, Set of 4 min. spend $3,000
1 x Grace Snow White Salad Plates, Set of 4 min. spend $3,000
1 x Grace Snow White Dinner Plates, Set of 4 min. spend $3,000
1 x Lennox 16-Piece Cutlery Set, Matte Silver min. spend $4,000
1 x Lennox 16-Piece Cutlery Set, Mirror Gold min. spend $4,000
2 x Aiden 4-Piece Lobster Dinnerware Set min. spend $4,000
2 x Aiden 4-Piece Mocca Dinnerware Set min. spend $4,000
OATSIDE Redemption Booth
The OATSIDE Redemption Booth is available from Dec 13 2025 to Dec 14 2025 from 10:00 (SGT) to 15:00 (SGT) at Orchard Flagship only, or until fully redeemed, whichever occurs first. Each participant will be eligible to have 1 bottle of beverage and service will be provided on a first-come, first-served basis, and is limited to 200 redemptions on Dec 13 2025 and Dec 14 2025, for participants who follow us on our Instagram Account (@castlerysg), and OATSIDE's TikTok (@oatsidemilk) or Instagram (@oatside) Account
Participants must consume the F&B item responsibly and in accordance with their dietary preferences and restrictions. Castlery will not be held responsible for any adverse effects, allergic reactions, or discomfort resulting from the consumption of the beverage. Castlery will not be liable for any personal injury, illness, or damages resulting from the consumption of beverage at the event. Participants consume the beverage at their own risk. Castlery reserves the right to refuse service to any participant at its sole discretion, including those who violate these terms and conditions or exhibit disruptive behaviour.
Castlery reserves the right to modify or amend these terms and conditions at any time without prior notice. Participants are encouraged to review the terms periodically for updates. By participating in the Bottled Bubble Tea Redemption Booth at the Castlery event, attendees acknowledge and agree to abide by these terms and conditions. If you do not agree with any of these terms, please refrain from participating in the event.
Outdoor Cover; Gift with Purchase (“Promotion”) is redeemable from Feb 5 2024 at 00:00 (SGT) ("Promotion Period"), with a minimum purchase of one outdoor product, applicable only to selected outdoor product and while stocks last. The free outdoor cover ("Offer") will only be available when the 'Add Cover' option is selected on the corresponding outdoor product. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
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