Love this drawer chest! Sturdy, stylish, and spacious - perfect for storing clothes and linens. However, I do wish it comes with soft-close drawers. It looks sleek in my bedroom. Great quality. Price is average high. Highly recommend!
It's a beautiful piece of furniture. Heavy. Right height to put a tv on while doubling as a storage for clothes. The packaging smelt like rotten fish though, and the insides of the drawers also rank. I've put bicarb soda in the drawers for a week now in order to get rid of the smell but still there. Need to wait longer. I wouldn't put my clothes in it for a while, which kinda defeats its main purpose for the first few weeks.
Thank you for your feedback! We’re delighted you love the design and functionality of your new furniture, though we’re sorry about the unpleasant smell. We recommend airing it in a well-ventilated space for 1–2 weeks and trying charcoal or a dehumidifier to help. Your satisfaction is incredibly important to us. Our dedicated team is here to support you every step of the way so do keep a lookout for an email from help@castlery.com. Thank you for your understanding and patience!
Castlery Customer
Singapore
Terrible Smell
JUL 4, 2025
Looks stylish, but the chemical smell is unbearable. The odor is especially strong when the drawers are opened and didn’t go away even after days of ventilation. It made our bedroom uninhabitable. We’ve never experienced such a strong smell from any other furniture. The materials used raise serious concerns. Would not recommend unless this issue is resolved.
Thank you for sharing your experience, and we’re truly sorry for the inconvenience caused. Odors from new furniture can sometimes occur due to recent production or humidity during transit, and they typically dissipate within 5–7 days in a well-ventilated room. That said, we completely understand your concern, and this is certainly not the experience we strive to provide. We’re glad our team has since worked on a resolution that met your expectations, and we truly appreciate your patience and understanding throughout the process.
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