Promotion Terms and Conditions

Last updated on 10 Oct 2018

Terms and conditions for all current special offers and promotions are published on this page. All start/end times published are at the local Singapore Time (SGT).

Promotional Codes

Promotional Codes are only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. Promotional codes are valid for customers of www.castlery.com. Promotional codes cannot be combined with other promotions or promotional codes unless stated. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. Your purchase and delivery are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.

Cheers for 5 Years / Anniversary Special

The Cheers for 5 Years / Anniversary Special (“The Promotion”) is available for online or in-store purchases, from 00:00 (SGT) 11 Oct 2018 until 11:59pm (SGT) 9 Nov 2018 ("Promotion Period"). Unless otherwise stated, the Promotion is not available in conjunction with any discount codes, credit vouchers or display items. The Promotion is not applicable to past purchases. The $35 off, $100 off, $200 off, $350 off, $600 off or $1,000 off promotional offer (“Offer”) is redeemed automatically at a single check out, where the minimum spend amount is reached (“Spend Amount”). Spend Amount brackets are as follows (“Spend Tier”): Tier 1: spend between $750 and $1,499.99 and receive a discount of $35 off; Tier 2: spend between $1,500 and $2,499.99 and receive a discount of $100 off; Tier 3: spend between $2,500 and $3,499.99 and receive a discount of $200 off; Tier 4: spend between $3,500 and $4,999.99 and receive a discount of $350 off; Tier 5: spend between $5,000 and $6,999.99 and receive a discount of $600 off; Tier 6: spend over $7,000 and receive a discount of $1,000 off. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. In the event that you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event that you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

10/10 Flash Sale / 5% off $2,500 min. spend

The 10/10 Flash Sale / 5% off $2,500 min. spend (“The Promotion”) is available for online or in-store purchases, from 00:00 (SGT) 29 September 2018 until 11:59pm (SGT) 10 October 2018 ("Promotion Period"). The Promotion is automatically applied in a single check out, where the minimum spend amount reaches at least $2,500. The Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. This Promotion is not eligible to in-store manual discounted items, studio display items and service charges. In the event that you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event that you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The 30-day Price protection policy is not applicable for this Promotion. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Bestsellers on Sale

Bestsellers on Sale (“The Promotion”) is available for online or in-store purchases, from 00:00 (SGT) 29 September 2018 until 11:59pm (SGT) 10 October 2018 ("Promotion Period"). The Promotion may be used in conjunction with any discount codes, credit vouchers or offers. The Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

10% off any 2 or more lights / It’s Lit

The 10% off any 2 or more lights / It’s Lit (“The Promotion”) is available for online or in-store purchases, from 00:00 (SGT) 27 September 2018 until 11:59pm (SGT) 10 October 2018 ("Promotion Period"). This promotional offer applies to the following categories: Lightbulbs, Table Lamps, Floor Lamps and Pendant Lights (products at castlery.com/lighting-sale, except items marked ‘Clearance’), where the correct promotional code (“ITSLIT”) is entered at checkout. The Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. Unless otherwise stated, the promotion is not available in conjunction with any other promo codes, display pieces or Final Markdown ‘Clearance’ items. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Sink into Bliss/ Upholstery Sale – Up to 20% Off

Sink into Bliss/ Upholstery Sale – Up to 20% Off (“The Promotion”) is available for online or in-store purchases, from 00:00 (SGT) 13 September 2018 until 11:59pm (SGT) 10 October 2018 ("Promotion Period"). The Promotion may be used in conjunction with any discount codes, credit vouchers or offers. The Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

You Wood Love These/ Wood Furniture Sale – Up to 10% Off

You Wood Love These/ Wood Furniture Sale – Up to 10% Off (“The Promotion”) is available for online or in-store purchases, from 00:00 (SGT) 31 August 2018 until 11:59pm (SGT) 26 September 2018 ("Promotion Period"). The Promotion applies to products at castlery.com/wood-sale. The Promotion may be used in conjunction with any discount codes, credit vouchers or offers. The Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Take a Seat. Or More/ Chair Sale – Up to 18% Off

Take a Seat. Or More/ Chair Sale – Up to 18% Off (“The Promotion”) is available for online or in-store purchases, from 00:00 (SGT) 31 August 2018 until 11:59pm (SGT) 26 September 2018 ("Promotion Period"). The Promotion applies to products at castlery.com/chair-sale. The Promotion may be used in conjunction with any discount codes, credit vouchers or offers. The Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Living Room Sale/ Lounge Better – Up to 20% Off

The Living Room Sale / Lounge Better – Up to 20% Off (“The Promotion”) is available for online or in-store purchases, from 00:00 (SGT) 14 August 2018 until 11:59pm (SGT) 12 September 2018 ("Promotion Period"). The Promotion is valid on select living room items only. The Promotion may be used in conjunction with any discount codes, credit vouchers or offers. The Promotion is not applicable to past purchases. The Promotion applies to products at castlery.com/living-room-sale. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

15% off Rugs and Poufs / Rug & Pouf Special

The 15% off Rugs and Poufs / Rug & Pouf Special (“The Promotion”) is available for online or in-store purchases, from 00:00 (SGT) 14 August 2018 until 11:59pm (SGT) 12 September 2018 ("Promotion Period"). This promotional offer applies to all rugs and poufs (products at Castlery.com/rugs-poufs, except items marked ‘Clearance’), where the correct promotional code is entered at checkout. The Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. Unless otherwise stated, the promotion is not available in conjunction with any other promo codes, display pieces or Final Markdown ‘Clearance’ items. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Bedroom Sale/ Back to Bed – Up to 20% Off

The Bedroom Sale/ Back to Bed – Up to 20% Off (“The Promotion”) is available for online or in-store purchases, from 00:00 (SGT) 8 August 2018 until 11:59pm (SGT) 29 August 2018 ("Promotion Period"). The Promotion is valid on select bedroom items only. The Promotion may be used in conjunction with any discount codes, credit vouchers or offers. The Promotion is not applicable to past purchases. The Promotion applies to products at castlery.com/bedroom-sale. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

National Day Sale/ This is Home – Up to 20% Off

The National Day Sale/ This is Home – Up to 20% Off (“The Promotion") is available for online or in-store purchases, from 00:00 (SGT) 1 August 2018 until 11:59pm (SGT) 13 August 2018 ("Promotion Period"). The Promotion is valid on select living room items only. The Promotion may be used in conjunction with any discount codes, credit vouchers or offers. The Promotion is not applicable to past purchases. The Promotion applies to products at castlery.com/national-day-sale. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Dining Room Sale/ Dine with Style – Up to 20% Off

The Dining Room Sale/ Dine with Style – Up to 20% Off (“The Promotion") is available for online or in-store purchases, from 00:00 (SGT) 1 August 2018 until 11:59pm (SGT) 29 August 2018 ("Promotion Period"). The Promotion is valid on select dining room items only. The Promotion may be used in conjunction with any discount codes, credit vouchers or offers. The Promotion is not applicable to past purchases. The Promotion applies to products at castlery.com/dining-room-sale. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Final Markdowns Sale

The Final Markdowns Sale ("The Promotion") is available for online or in-store purchases, from 00:00 (SGT) 26 Feb 2018 until stock runs out ("Promotion Period"). The Promotion applies to any items tagged as Clearance ("Clearance Items") on our website or in-stores. After 48 hours from date of purchase, Clearance Items cannot be returned, refunded or exchanged once sold. The price of Clearance Items does not include delivery charges. The Promotion is not applicable to past purchases. The Promotion does not apply to Clearance Items that are out of stock at the time of purchase during the Promotion Period. All purchases of Clearance Items during the Promotion Period are final, and cannot be cancelled. Clearance Items sold during the Promotion Period are covered by Warranty. Sale quantities are limited and stock availability is not guaranteed until you successfully complete your order. Stocks are available on a first-come-first-serve basis. Clearance Items can be stored up to 1 month from purchase. Castlery reserves the rights to extend the delivery lead-time. Delivery charge is applicable on invoices below $300. If you would like your items to be separated into multiple delivery trips, additional delivery fee applies if the total value of items for each trip is less than $300. Castlery does not offer disposal services for old furniture. 30-day price protection policy does not apply to Clearance Items sold during the Promotion Period. Castlery reserves the right to adjust prices and change the Terms & Conditions or cancel any promotions at any time without notice. Castlery reserves the right to withdraw, extend or verify the validity of The Promotion at any time during the Promotion Period at its sole discretion. Castlery may, at its sole discretion, cancel orders or refuse to fulfil orders. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

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Castlery

Castlery was founded with one ambition - to reinvent how furniture retail works. We design and produce furniture with great aesthetics at a competitive price point, without compromising on quality. By cutting out the middleman and keeping our inventory lean we can keep our costs down and extend the savings to you.