Promotion Terms and Conditions

Last updated on 11 June 2018

Terms and conditions for all current special offers and promotions are published on this page. All start/end times published are at the local Singapore Time (SGT).

Promotional Codes

Promotional Codes are only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. Promotional codes are valid for customers of www.castlery.com. Promotional codes cannot be combined with other promotions or promotional codes unless stated. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. Your purchase and delivery are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.

Great Shopping Spree Promotion

The Great Shopping Spree (GSS) Promotion (“The Promotion) is available for online or in-store purchases, from 00:00 (SGT) 14 Jun 2018 until 11:59pm (SGT) 31 July 2018 ("Promotion Period"). Unless otherwise stated, the Promotion is not available in conjunction with any discount codes, credit vouchers or display items. The Promotion is not applicable to past purchases. The $100, $200, $400 or $500 promotional offer (“Offer”) will be redeemed automatically at a single check out, where the minimum spend amount is reached (“Spend Amount”). Spend Amount brackets are as follows (“Spend Tier”): Tier 1: spend between $1,500 and $2,499.99 and receive a discount of $100 off; Tier 2: spend between $2,500 and $3,499.99 and receive a discount of $200 off; Tier 3: spend between $3,500 and $4,999.99 and receive a discount of $400 off; Tier 4: spend over $5,000 and receive a discount of $700 off. In the event that you change or cancel any order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event that you change or cancel any order after the Promotion Period, the Offer given to you under this Promotion will be voided. The 30-day Price protection policy is not applicable for this Promotion. The Offer is non-transferable and non-exchangeable for cash or credits. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

2018 Collection Launch – 10% Off New Arrivals

The 2018 Collection Launch – 10% Off New Arrivals promotion ("The Promotion") is available for online or in-store purchases, from 00:00 (SGT) 9 June 2018 until 11:59pm (SGT) 17 June 2018 ("Promotion Period"), where the correct promotional code “NEW2018” is entered at checkout. The Promotion applies to all new arrival items. The Promotion is not applicable to past purchases. The Promotion is non-transferrable, not redeemable for cash. The Promotion may not be used in conjunction with any other coupons, discounts, or promotions. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

10% Off In-Stock Items

The 10% Off In-Stock Items ("The Promotion") is available for online or in-store purchases, from 00:00 (SGT) 7 June 2018 until stock runs out or until 11:59pm (SGT) 17 June 2018, whichever is sooner ("Promotion Period"). The Promotion applies to all in-stock items (“In-Stock Items) currently located in Singapore warehouse, or items tagged with a promotional badge on our website. The Promotion is not applicable to past purchases. The Promotion does not apply to Items that are out of stock at the time of purchase during the Promotion Period. Sale quantities are limited and stock availability is not guaranteed until you successfully complete your order. All in-stock items purchased under the Promotion must be delivered within 14 days after purchase and Castlery does not accept storage for more than 14 days. In-stock items are sold on a first-come and first-served basis. Castlery reserves the rights to extend the delivery lead-time. The Promotion is non-transferable, not redeemable for cash. The Promotion may not be used in conjunction with any other coupons, discounts, or promotions. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Delta Move-Out Sale – Additional 10% Off In-Stock items

The Delta Move-Out Sale – Additional 10% Off In-Stock Items ("The Promotion") is available for online or in-store purchases, from 00:00 (SGT) 26 May 2018 until stock runs out or until 11:59pm (SGT) 6 June 2018, whichever is sooner ("Promotion Period"), where the correct promotional code is entered at checkout. The Promotion applies to all in-stock items (“In-Stock Items”) currently located in Singapore warehouse, or items tagged with a promotional badge on our website or Delta House studio. The Promotion is not applicable to past purchases. Clearance or AS-IS Items cannot be returned, refunded or exchanged after 48 hours from date of purchase. The Promotion does not apply to Items that are out of stock at the time of purchase during the Promotion Period. Sale quantities are limited and stock availability is not guaranteed until you successfully complete your order. All in-stock items purchased under the Promotion must be delivered within 14 days after purchase and Castlery does not accept storage for more than 14 days. In-stock items are sold on a first-come and first-served basis. Castlery reserves the rights to extend the delivery lead-time. The Promotion is non-transferable, not redeemable for cash. The Promotion may not be used in conjunction with any other coupons, discounts, or promotions. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Going, Going, Gone! Sale

The Going, Going, Gone! Sale ("The Promotion") is available for online or in-store purchases, from 00:00 (SGT) 17 May 2018 until stock runs out or until 11:59pm (SGT) 17 June 2018, whichever is sooner ("Promotion Period"). The Promotion applies to any items tagged as Sale (“Sale Items) or Clearance ("Clearance Items") on our website or in-stores. The Promotion is not applicable to past purchases. Clearance Items cannot be returned, refunded or exchanged after 48 hours from date of purchase. Clearance Items sold during the Promotion Period are covered by Warranty. All in-stock Sale and Clearance items purchased under the Promotion must be delivered within 30 days after purchase and Castlery does not accept storage for more than 30 days.  Castlery reserves the rights to extend the delivery lead-time. The Promotion is non-transferable, not redeemable for cash. The Promotion may not be used in conjunction with any other coupons, discounts, or promotions. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Mother’s Day Extra 5% Off

This promotional offer applies to all Castlery visitors who have the promotional code. A 5% discount will be applied to your order at Castlery (www.castlery.com) when placed from 12 May 2018 at 00:00am (SGT) to 14 May 2018 at 23:59pm (SGT), where the correct promotional code is entered at checkout. The Promotion is not applicable to past purchases. This must be used in a single checkout process. The offer is non-transferable, not redeemable for cash. Unless otherwise stated, the promotion is not available in conjunction with any other promo codes, display pieces or AS-IS items. All in-stock items purchased under the Promotion must be delivered within 30 days after purchase and Castlery does not accept storage for more than 30 days. Castlery reserves the rights to extend the delivery lead-time. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Bundle Up and Save More

Bundle Up and Save More ("The Promotion") is available for online or in-store purchases, from 00:00 (SGT) 20 April until 23:59 (SGT) 31 May 2018 ("Promotion Period"). The Promotion is not applicable to past purchases. The 20% discount (“Offer”) will be redeemed automatically at a single check out, when the promotional criteria is met: Bundle 1: 20% off TV console when you buy a sofa (eligible items: loveseat, 2 seater, 3 seater sofa, more than 2 pieces of modular sofas, sectionals); Bundle 2: 20% off 4 dining chairs when you buy a dining table; Bundle 3: 20% off mattress when you buy a bed frame. The discount may be redeemed multiple times during the Promotion Period when eligible items are purchased in each single transaction. All in-stock items purchased under the Promotion must be delivered within 30 days after purchase and Castlery does not accept storage for more than 30 days. Castlery reserves the rights to extend the delivery lead-time. The offer is non-transferable, not redeemable for cash. This offer may be used in conjunction with any other coupons, discounts, or promotions. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Final Markdowns Sale

The Final Markdowns Sale ("The Promotion") is available for online or in-store purchases, from 00:00 (SGT) 26 Feb 2018 until stock runs out ("Promotion Period"). The Promotion applies to any items tagged as Clearance ("Clearance Items") on our website or in-stores. After 48 hours from date of purchase, Clearance Items cannot be returned, refunded or exchanged once sold. The price of Clearance Items does not include delivery charges. The Promotion is not applicable to past purchases. The Promotion does not apply to Clearance Items that are out of stock at the time of purchase during the Promotion Period. All purchases of Clearance Items during the Promotion Period are final, and cannot be cancelled. Clearance Items sold during the Promotion Period are covered by Warranty. Sale quantities are limited and stock availability is not guaranteed until you successfully complete your order. Stocks are available on first-come-first-serve basis. Clearance Items can be stored up to 1 month from purchase. Castlery reserves the rights to extend the delivery lead-time. Delivery charge is applicable on invoices below $300. If you would like your items to be separated into multiple delivery trips, additional delivery fee applies if total value of items for each trip is less than $300. Castlery does not offer disposal services for old furniture. 30-day price protection policy does not apply to Clearance Items sold during the Promotion Period. Castlery reserves the right to adjust prices and change the Terms & Conditions or cancel any promotions at any time without notice. Castlery reserves the right to withdraw, extend or verify the validity of The Promotion at any time during the Promotion Period at its sole discretion. Castlery may, at its sole discretion, cancel orders or refuse to fulfil orders. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

HAVE MORE QUESTIONS?

Visit our Contact Us Page.

$25 off* your first order! Subscribe to our newsletter today.

Castlery

Castlery was founded with one ambition - to reinvent how furniture retail works. We design and produce furniture with great aesthetics at a competitive price point, without compromising on quality. By cutting out the middleman and keeping our inventory lean we can keep our costs down and extend the savings to you.